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Privacy Policy

1. Introduction

At Bit & Boom, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use and protect information when you visit our website or place an order.

2. Information We Collect

Depending on how you use our website, we may collect the following information:

  • Contact information, such as your name, email address, telephone number and delivery address.

  • Order information, including the products you purchase and your order history.

  • Payment-related information processed through our payment providers.

  • Technical information, such as your IP address, browser type, device information and website usage data, where collected.

3. How We Use Your Information

We use personal information where necessary to:

  • Process and fulfil orders.

  • Arrange delivery and provide order updates.

  • Respond to customer enquiries and provide support.

  • Maintain and improve our website and services.

  • Prevent fraud, protect our business and comply with legal obligations.

We will only use personal information where we have an appropriate legal basis to do so.

4. Orders and Service Providers

To operate our store, we may share relevant information with service providers that help us process payments, operate our website, manage orders and arrange delivery.

Where necessary to fulfil an order, relevant customer and delivery details may be shared with suppliers or fulfilment partners.

We do not sell customers' personal information.

5. Payments

Payments are handled through the payment methods and providers available at checkout. Payment information may be processed directly by those providers in accordance with their own privacy policies.

6. Cookies and Similar Technologies

Our website may use cookies and similar technologies to support essential website functions, remember preferences, analyse website performance and, where enabled, support marketing activities.

Where required by law, we will request consent before using non-essential cookies or similar technologies.

7. Data Security

We take reasonable measures to protect personal information against unauthorised access, loss, misuse or disclosure. However, no method of online transmission or electronic storage can be guaranteed to be completely secure.

8. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including order fulfilment, customer service, legal obligations and dispute resolution.

Retention periods depend on the type of information and the reason it is held.

9. Your Privacy Rights

Depending on the circumstances and applicable law, you may have the right to request access to your personal information, correct inaccurate information, request deletion, restrict or object to certain processing, or request data portability.

Where processing is based on consent, you may withdraw that consent at any time.

To exercise your rights, contact us using the details below.

10. Third-Party Services

Our website may use third-party services to operate the store, process payments, manage orders, arrange delivery or provide website analytics. These services may process personal information in accordance with their own privacy notices.

11. Changes to This Policy

We may update this Privacy Policy when our practices or legal requirements change. The latest version will be published on this page.

12. Contact Us

If you have questions about this Privacy Policy or how your personal information is handled, please contact:

Bit & Boom

Email: bitandboom@gmail.com

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